You may use our support desk system to find answers to your questions, inquire about your order or ordination, or for any other contact. You do not have to register or login to submit a ticket (it is optional).
If you submit a ticket, you will notice that our system will attempt to find an answer to your question for you before you submit it. Please review the suggested answers provided before submitting your ticket, as this will save us both some time. You may also search through our Knowledgebase for answers to frequently asked questions.
Please note: You do not have to register or login to submit a ticket! Simply click the link below to submit your ticket. Once the ticket is submitted we will email you a password to review our response to your ticket. Please be sure to add email@example.com to your email list of allowed senders to be sure we are able to contact you.
Click to email: support @ ulc.net
What is your return policy?
Posted by Brother Kevin, Last modified by Violet Lucas on 17 July 2013 11:48 AM
With the exception of shirts, you may return any non-personalized item within 30 days, in new condition, for a full refund. Shirts may not be returned for refund or credit. They are sized accurately, so please check your measurements before ordering if there is any doubt.|
Items which are personalized or used, and shipping charges, are not refundable. We will replace any item which is defective. If the fault was ours, we will replace it without charge. If it was due to an error on your end (typo, etc.), we must ask that you pay $3.00 for shipping and handling for the replacement.
For recorded information, phone: (916) 880-1235
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Send all postal mail to:
104 Biscayne Way
Folsom, CA 95630
For inquiries regarding orders placed through ULC Bookstore (this site), please submit a ticket above.
To contact ULC administrative headquarters in Modesto:
601 Third Street
Modesto, CA 95351
Click to email: firstname.lastname@example.org
Please do not contact the headquarters main office regarding orders placed through the ULC Bookstore. They will direct you to contact us.