You may use our support desk system to find answers to your questions, inquire about your order or ordination, or for any other contact. You do not have to register or login to submit a ticket (it is optional).

If you submit a ticket, you will notice that our system will attempt to find an answer to your question for you before you submit it. Please review the suggested answers provided before submitting your ticket, as this will save us both some time. You may also search through our Knowledgebase for answers to frequently asked questions.

Please note: You do not have to register or login to submit a ticket! Simply click the link below to submit your ticket. Once the ticket is submitted we will email you a password to review our response to your ticket. Please be sure to add support@ulc.net to your email list of allowed senders to be sure we are able to contact you.


Knowledgebase:
Unable to log in. The site says my email doesn't exist!
Posted by Brother Kevin on 16 May 2017 04:10 PM
Where are you trying to log in?

If your are trying to log in to the directory, it is not a comprehensive listing of ministers. It is optional to list yourself there, and it is not connected to ordination in any way.

If you are trying to checkout from the store, you may not have a login there unless you have purchased from us recently. The store is maintained by a third party shopping cart company to assure security and PCI compliance for sensitive credit card data so we cannot make it have the same passwords and login that may be used by other functions on the site. If that is where you are trying to log in, just register as a new customer or checkout as guest.

There is also the possibility, as happens often, that you are trying to log in to a different site. There are a number of knock-off sites that use the name of the famous Universal Life Church in order to attract customers on Google. But they have no connection whatsoever to the church, and their ordinations and other records are never even reported to the church records office and hence are not on file or recognized. The legitimate sites that are part of the genuine ULC family are ULC.NET, ulcseminary.org and ulchq.com. Make sure you are not being misled by the "Monastery" which has nothing to do with the Universal Life Church.

No login is required to use the support desk, although you will be sent a password automatically by the support desk software when you submit a ticket. This allows you to login to check the status of a ticket you have submitted, but you don't even need that, as we will reply to you by email also.

If it is something else, submit a ticket to let us know the URL of the page you are having trouble with and we'll look into it further.
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