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If you submit a ticket, you will notice that our system will attempt to find an answer to your question for you before you submit it. Please review the suggested answers provided before submitting your ticket, as this will save us both some time. You may also search through our Knowledgebase for answers to frequently asked questions.

Please note: You do not have to register or login to submit a ticket! Simply click the link below to submit your ticket. Once the ticket is submitted we will email you a password to review our response to your ticket. Please be sure to add support@ulc.net to your email list of allowed senders to be sure we are able to contact you.


Knowledgebase
I applied for ordination but haven't received any response
Posted by Brother Kevin on 16 May 2006 01:08 AM

There are several possibilities why your confirmation email did not reach you.  If  you are a Yahoo subscriber, the most likely possibility in your case is that Yahoo misidentified the email as "bulk mail" and sent it to your bulk mail folder. We have been working with them for several weeks in an effort to get them to stop doing this, but to date, they have done nothing. If you find the email in your junk mail folder, please be sure to mark it as "not spam", to help Yahoo start to understand that these emails are legitimate.

This problem also happens from time to time with other ISPs and email clients, so be sure to check your junk mail, bulk mail or spam folder.   Also, be sure to add ulc.net to your whitelist or address book, so that our emails can reach you.

To request that your confirmation message be resent, you may submit a ticket here, or email to support@ulc.net.

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